Last updated: September 2026
This policy explains what information this website collects, how it is used, and the choices you have. It applies to yatraconsulting.id only, not to the confidentiality terms that govern individual client engagements, which are set out separately under NDA.
Information you provide directly: when you email us or message us on WhatsApp, we receive your name, contact details, and whatever you include in your message. Information collected automatically: we use Google Analytics to understand site usage, which may record your approximate location, device and browser type, pages visited, and how you arrived at the site, using cookies and similar technology.
This site asks for your consent before loading analytics cookies, via the banner shown on your first visit. You can decline at any time, and you can also block cookies through your browser settings. Declining does not affect your ability to browse the site or contact us.
We use the information above to respond to your inquiry, understand how the site is used so we can improve it, and maintain the security of the site. We do not use your contact details for marketing emails or newsletters, and we do not sell your information to any third party.
Analytics data is processed by Google under its own privacy terms. Messages you send by email or WhatsApp are handled through those respective platforms. Beyond these service providers, we do not share your information with third parties, except where required by law.
We keep inquiry messages for as long as needed to respond to you and, if an engagement follows, for the duration of that engagement plus a reasonable period afterward for our records. Analytics data is retained according to Google Analytics' standard retention settings.
Under Indonesia's Personal Data Protection Law (UU PDP), you may request access to, correction of, or deletion of your personal data held by us. To exercise these rights, contact us using the details below.
We may update this policy from time to time. The date at the top of this page shows when it was last revised.
Questions about this policy or your data can be sent to the email address below.
contact@yatraconsulting.id